
Ricardo: Thank you for contacting Time Warner Cable. At the end of our chat you will be given the option of taking a brief survey. My name is Ricardo Ch. Please give me a moment while I access your account.
Omar: Sure
Ricardo: I understand that you will like to know how to cancel auto pay on your account, is that correct?
Omar: yes
Ricardo: I will be more than happy to assist you with your concern. Can you provide me the last 4 of the SSN in order to verify the account?
Omar: $
Ricardo: Thank you.
Ricardo: Please allow me a minute.
Ricardo: The steps to cancel the auto pay option are as follows:
Ricardo: Log in on PayXpress.
Ricardo: Go to the Account profile tap.
Omar: Alright
Ricardo: There you will see there is link that you need to click in order to cancel the auto payment.
Omar: Got it buddy
Omar: Thanks Ricardo
Omar: I made a one time payment today
Ricardo: You are welcome.
Ricardo: Do you have any other questions or concerns that we can assist you with today?
Omar: Will that post by tomorrow?
Ricardo: Correct.
Omar: Alright
Ricardo: May take between 24-48 hours.
Omar: well I guess I'm done
Omar: Thanks for all the help
Omar: You a G Ricardo
Omar: Stay fly
Ricardo: You are welcome.
Ricardo: Again, my name is Ricardo. Thank you for chatting with Time Warner Cable. We value you as a customer and are here to assist you 24 hours a day, 7 days a week. If you would like to take a brief survey please click on End Session and the survey will load.
Ricardo: Take care.
Ricardo: Have a wonderful week.
Omar: Fasho
Omar: You too
Ricardo: Bye.
Omar: and Ricardo
Ricardo: Thank you.
Ricardo: Yes.
Omar: Don't let them ho's tie you down now.
Omar: Do your thang man
Omar: Be free
Omar: Live life
Omar: Aight?
Omar: Peace
Ricardo: Thank you.
Ricardo: Analyst has closed chat and left the room

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